Flash Drive Shows Album Art on Buick Encore but Not the Envision

INFOTAINMENT FAQS

Photo showing Buick Infotainment System.

SIRIUSXM

Practice I need a subscription to use SiriusXM?

Yes, a subscription is required. All SiriusXM-equipped new and eligible pre-owned Buick vehicles come with a 3-month trial subscription . For more than subscription data and a complete list of channels, click hither.

What services and channels do I become with my SiriusXM trial subscription?

Most new and used vehicle trials include SiriusXM's very best subscription package. Information technology has the nigh channels and the well-nigh flexibility SiriusXM offers — and information technology'southward all yours to enjoy during your trial. You'll get every aqueduct available on your satellite radio, plus you tin heed on the app and online, and fifty-fifty at home on smart speakers, streaming media players, and other supported devices —and then you can bask SiriusXM wherever you are. Here's what's included:

  • All kinds of ad-gratis music, sports talk and analysis, world-class news, one-act, and the biggest names in talk & entertainment, 24/7
  • Play-by-play NFL, MLB®, NBA, and NHL® plus every NASCAR® race
  • Xtra channels for every mood and occasion
  • SiriusXM video and on-need programming to catch up on shows and performances you lot may have missed
  • The best drove of sectional and non-exclusive podcasts, expertly chosen for you.
  • All of SiriusXM'south premium programming, including Howard Stern channels and video, plus personalized recommendations to discover more of what y'all beloved.
  • Ad-free customized Pandora stations

My SiriusXM isn't working in my vehicle. How do I transport a refresh signal to my radio?

If your trial subscription is non notwithstanding active, or if yous're not receiving all the channels you should be getting, your radio may need a refresh signal. You can have one sent in just a few moments! Have your Radio ID or VIN handy, then transport a refresh point.

Can I mind to SiriusXM outside of my vehicle?

What's different when I listen to SiriusXM on the app and online?

You lot will unlock even more SiriusXM when you practice. There are many online-only channels that you'll hear. You'll be able to create your ain ad-free Pandora stations. Yous'll hear over 100 advert-costless Xtra channels filled with music for whatever mood. You can even scout SiriusXM video. If yous have a SiriusXM trial subscription you will need to enter a username and password to listen online or on the app. Go your login credentials at siriusxm.com/getallaccess.

How long is my trial subscription and how will I know when my trial subscription is catastrophe?

I'grand already a subscriber. Can I add my new vehicle to my existing SiriusXM account, or transfer my service from my old vehicle?

Y'all tin can add together your new vehicle to your business relationship, remove whatever old radios yous no longer have and transfer unused service from your quondam vehicle to your new one. (Certain restrictions utilize.) SiriusXM'due south online service is bachelor 24/seven and is like shooting fish in a barrel to use. And you won't lose whatever of your trial subscription when y'all transfer your service. If you demand additional assistance, SiriusXM's dedicated Loyal Listener care team is here to help. But call i- 855-227-6738 or chat online with a representative.

MUSIC & PHOTOS

Why is at that place missing information on my iPod/iPhone/USB "Now Playing" screen?

The Infotainment system uses song information from the device to fill in the blanks on screen. Make sure the music on your device is up-to-date and authentic.

Does the Infotainment system relieve all of the songs to its hard bulldoze?

No, the Infotainment system but allows yous to access music through your connected/paired device. The organization has congenital-in memory, merely not a hard bulldoze. The integrated retention is used to shop the list of the songs on your connected device this way the organization will call back the list every time you connect that device.

What file formats are supported for songs and playlists?

The Infotainment system supports a large variety of song file formats, including MP3, WMA, and AAC. Information technology as well supports the post-obit playlist files M3U standard and extended, iTunes, PLS, WAX, ASX and RMP.

Why can't I observe my playlists?

Brand sure your playlists are in the supported format. Your playlist will not work if the music in the list is not on the connected device.

Why won't the Infotainment system alphabetize my music from USB?

We recommend that there are no other files on your device when playing music or downloading any data. Any other files could interfere with the arrangement properly indexing your music. We recommend that your USB thumb drive be formatted before loading music and pictures. Some USB pollex drives take special security or encryption software; this software may prevent the device from beingness recognized. In addition, the system might not support that format of device (i.east. Microsoft Zune).

What dissimilar USB devices does the Infotainment system support?

The Infotainment system supports most smartphones and MP3 players that can be plugged in via the USB port. Information technology likewise supports many unlike brands of USB flash drives.

Why can't "More Like This" create a playlist for the vocal I am listening to?

The Gracenote® More Similar This characteristic uses the music database that is installed in your Infotainment system. If a song is released afterward you purchased your vehicle, information technology will not be in the music database and then Gracenote® cannot create a playlist.

Easily-Complimentary CALLING

Can my older Bluetooth® phone work with the Infotainment system?

To take advantage of all the features the Infotainment system (available on most Buick models) has to offer, a smartphone running iPhone OS, BlackBerry®, or Android platform is required. About Bluetooth®† -enabled phones are compatible with the Infotainment system, merely some features may be limited. For a list of Bluetooth-enabled phones, click here.

How many phones tin can I pair to the Infotainment system?

The Infotainment system allows you to pair upwardly to ten different devices. These tin exist smartphones or other Bluetooth-enabled phones , and fifty-fifty such Bluetooth-enabled devices every bit an iPod® Touch.

Volition the system recognize whatever word I say?

While the Infotainment system has highly accurate vocalism-recognition software, it recognizes a listing of many commands as well every bit nigh names. Still, at times there could still exist names or nicknames that the arrangement cannot recognize.

APPS

Is Pandora® bachelor at no extra price?

ThePandora®† app is available at no actress price. Yet, if you would like to enjoy an ad-free experience, a Pandora One subscription is bachelor. Data rates do utilize. Visit pandora.com for more information.

How can I find my bookmarks?

Bookmarks are shortcuts dorsum to a specific artist or song. Once you add a bookmark, you will be able to admission that song or artist through the Pandora sound menu online. Simply ringlet through and find the ane yous're looking for.

Why can't I admission my station listing, bookmark a song, change to the next track or use my Thumbs-Up or Thumbs-Down keys?

Condom is of the utmost importance when driving a motor vehicle. Therefore, certain features may be inactive when the vehicle is in motility. If this happens, the buttons will turn agile again upon putting the vehicle in park.

Why can't I create a station?

Currently, the Infotainment system only allows y'all to pull in stations that you've already created via the web or your smartphone when it is not connected to the Infotainment system.

Why tin't the Infotainment system open Pandora on my continued iPhone®?

Please make sure the iPhone has the latest Pandora app, the phone is unlocked and no apps are running in the foreground (you can see home screen).

Why are at that place ads on Pandora?

Ads assistance Pandora pay the bills. Advertising support for complimentary listener accounts helps cover the costs associated with offering a lot of great music for free. If y'all would like to enjoy an advertising-free experience, a Pandora 1 subscription is available for a yearly fee.

Where did my album art and Thumbs-Up and Thumbs-Down buttons go?

If yous are an OnStar® subscriber and utilize Plough-by-Turn directions, those directions will overlay any active screen on the right-paw side. This means that y'all may not exist able to utilise the Thumbs-Upwards/Thumbs-Down icons or see some of the album art while in Plough-by-Plough mode.

Why can't I star a plan, change to the adjacent Stitcher podcast, or use my Thumbs-Up or Thumbs-Downwardly keys?

Some Stitcher stations may not support certain features, which is why the icons are grayed out or in active. If you cannot alter to the next pod bandage y'all may be at the end of a station listing. Select some other Stitcher station from the carte to proceed listening.

How long does information technology take to acquire my stations?

Depending on the quality of your connection, information technology may take the Infotainment organisation almost 30 seconds; once acquisition is consummate, you're ready to heed to your show.

Why can't the Infotainment system open Stitcher on my continued iPhone?

Please make sure the iPhone has the latest Stitcher app, the phone is unlocked and no apps are running in the foreground (you can see home screen).
For more information on Pandora® Net Radio, please visit www.pandora.com.
For more than information on Stitcher SmartRadio, please visit www.stitcher.com.

GRACENOTE® Engineering

When Gracenote® fills in missing information, does it go back on my device that way?

No, Gracenote® is engineering embedded in the Infotainment system only, it will not fix any missing data on your MP3 player, USB drive or iPod®/iPhone®. However, as long as the information on your device doesn't alter, that information will be in your Infotainment organisation every fourth dimension you go in your vehicle.

Why was the information on my collection not completed?

The Infotainment organisation and Gracenote® apply vocal information from the device to fill in the blanks on screen. Only Gracenote® needs to start somewhere. If the artist and anthology information is missing, then Gracenote® may not find an accurate match to make full in missing information on screen. Make sure your music on your device is up-to-appointment and accurate.

Why is at that place no anthology art for my song?

Gracenote® does its all-time to fill any voids in your music collection's information. However, there are even some artists or album covers that Gracenote® may not be able to find because information was missing from your music files. If cover art is not bachelor, images of the artist or genre volition be displayed in its identify.

Why does the Gracenote® logo pop upwards and down on my screen when a device is continued?

This is perfectly normal. Once a device is connected, Gracenote® starts working immediately to index the vocal list, and assign vocalisation tags. While this process is happening, the Gracenote® logo will pop upwards on the screen, letting you know that the technology is working. The length of the indexing process will depend on the number of songs on your device.

Why couldn't the Infotainment system find my artist or song?

Gracenote® assigns digital voice tags so you tin access artists, albums, and genres, only by saying their name. However, some new or less pop artists may not be in the Gracenote® database. And there are times when several artists sing different versions of a song or 2 artists may have the aforementioned proper name. In this instance Gracenote® will show you a listing of possible matches. Select the i you want to play.

THE INFOTAINMENT Arrangement

Why does the Infotainment organisation non understand my control?

The Infotainment system has high-accuracy enhanced phonation control technology, nevertheless, there are some things that could interfere with the system understanding your command. Highway speeds, open windows and high fan speeds are just some of the possible things that could interfere with the Infotainment system understanding your exact commands. Phonation-recognition with background noise is extremely challenging. To remedy this, close all windows and reduce the fan speed to a minimum and retry issuing your voice command. If this still doesn't work, information technology may exist because you're speaking too presently. Wait for the beep, then intermission a brief second before saying your command. This gives the microphone time to open and fix itself to receive the speech signal.

Why is the Infotainment arrangement not recognizing the number I desire to dial?

Considering of our spoken communication patterns sometimes nosotros tend to run a string of numbers together, so they may non be every bit clear as they need to be. Yous tin can profoundly increment the accuracy of the number, by slowing down and properly enunciating each number.

STEERING WHEEL CONTROL

How do I change sources via my steering-wheel controls?

The Infotainment arrangement lets you lot control almost the unabridged organisation from your steering bicycle. To change sources from USB to SiriusXM, for example, simply press the SRC button downward until you attain the desired source.

Why does toggling the previous and next buttons not alter my source?

The SRC button is the button that changes your source. Although y'all are toggling it for previous and adjacent stations, you can change your source simply past pressing the button. Toggling information technology upwardly and down volition take yous to the next or previous favorite station on your favorite-station listing.

How can I collaborate with OnStar® when my phone is paired?

Pressing the Push to Talk button while a phone is paired with your vehicle volition default to your paired telephone. However, you can still admission an OnStar Advisor by pressing the blue OnStar button on the mirror or overhead console. Access OnStar Hands-Costless Calling by pressing the Vocalism Command button on the mirror or overhead panel. You can also press the push to talk button and say "OnStar."

Touch on SCREEN CONTROL

Can I customize my Infotainment organization homepage?

Yeah, the Infotainment system lets you organize the icons, so you tin easily access the features you lot utilize most.

Can I change the number of icons on my Infotainment arrangement homepage?

Yeah, you can accept upwardly to 8 icons, and you command the corporeality you lot desire to encounter. If you but want iv shown, the other features volition be removed from the folio. However, no features are beingness deleted they will just be accessible by clicking your side by side homepage.

Can I have more than ane homepage?

Aye, the available Infotainment organization gives you the ability to have up to 3 homepages. This allows you to put everything you need at your fingertips, while features yous don't admission as ofttimes will be on other pages.

Where did my icons go?

If you customized your homepage, you lot may accept noticed that one or more of your icons are now no longer on the homepage. They're not missing. The Infotainment arrangement lets you customize your showtime homepage only. Whatsoever features you don't want on the folio for whatever reason get pushed to your other homepages, which are accessible from your homepage past hitting NEXT on your touch-screen.

CLIMATE Command

Why won't the Infotainment system allow me adjust my climate controls from my bear upon screen?

Currently, the Infotainment arrangement is designed to show you the condition of the climate control change you made. Many people still prefer to use the HVAC controls on the vehicle console, and non take to touch the screen or speak commands to change the temperature. For simplicity, we requite you one way to change the climate and encounter it on screen.

AM/FM/CD Command

What type of CDs does the Infotainment system/radio play?

The Infotainment organisation can play standard sound or MP3 CD. It cannot play iii inch CDs.

How should I care for my CD player?

The integrated CD player in the available Infotainment organization functions as any other CD player does. Because of this, exercise not add a label to a disc. It may get caught and in the CD actor. Do not apply disc lens cleaner, as it may contaminate the lens optic, damaging the player. Insert only one disc at a time. And never play damaged or scratched CDs, as they too may impairment the player.

BLUETOOTHTM STREAMING Audio

Can my older Bluetooth® phone work with the Infotainment system?

Well-nigh Bluetooth phones work with the Infotainment system. Older phones may not support all the features of the Infotainment system, but tin can even so permit y'all to brand easily free calls. You can stream sound from any smartphone that supports Bluetooth Audio Streaming. And you lot tin can stream both Pandora® and Stitcher® if you use a smartphone that runs on the Android operating system. On BlackBerry® smartphones, you tin stream Pandora.® Visit Back up to learn more.

Why won't my iPhone® work with Bluetooth Audio?

Apple devices that are connected through simply Bluetooth merely (USB non connected) will be able to play audio through Bluetooth audio streaming. But you will not be able to access the full menu navigation and vox search feature until you connect the device through USB. When the device is continued with USB and Bluetooth the Bluetooth Sound characteristic is disabled.

If there is more than ane Bluetooth-enabled device in the vehicle, which device will the Infotainment system default to?

The Infotainment system can recognize upwards to ten different Bluetooth-enabled device . Information technology will recognize the devices in the order in which they are listed on screen. If a device listed isn't in the vehicle, the Infotainment system will recognize this and immediately pair with the device that is in the vehicle.

If in that location is more than one device in the vehicle, how can I switch devices?

The Infotainment organization stores upward to ten Bluetooth-enabled devices . Simply admission your settings to see the list of unlike paired devices. Scroll through the list to find the device yous're looking for. You can also press the push to talk button and say "Change Phone."

How can I switch devices?

If one device is paired, like a smartphone, and yous would like to switch to a different paired device, just go into the device listing under Bluetooth Settings and select the Bluetooth-enabled device. Y'all can also connect different USB devices to the Infotainment system. Up to 10 different Bluetooth-enabled devices can be paired with i continued through the USB at one fourth dimension. You lot can also printing the push to talk button and say "Change Phone."

I paired my phone and it'southward playing music, simply I can't see whatever of my information on screen?

The Infotainment system supports AVRCP 1.iii contour. This allows you to pair your Bluetooth-enabled device and meet all of your song data on your bachelor Infotainment organization screen. However, certain devices, like the iPod®/iPhone® utilize AVRCP one.0 (iPhone 4S supports audio data with AVRCP 1.4), and while the music will play over the speakers, information about the current song playing is unable to transfer.

USB CONNECTIVITY

Why won't the system recognize my USB?

In most cases, the Infotainment system will have no problems recognizing your USB drive . However, in that location are some instances where software on the drive may conflict with software in the system. If this happens, but use a dissimilar USB or try formatting your USB drive earlier yous use it.

Why won't the Infotainment arrangement alphabetize my music from my USB?

We recommend that at that place are no other files on your device when playing music or downloading any data. Any other files could interfere with the system properly indexing your music. Nosotros recommend that your USB pollex drive be formatted earlier loading music and pictures. Some USB thumb drives have special security or encryption software; this software may forbid the device from existence recognized. In add-on, the system might not support that format of device (i.e. Microsoft Zune).

What different USB devices does the Infotainment organisation support?

The Infotainment organisation supports smartphones and MP3 players that are can be plugged in via the USB port. It also supports many different brands of USB flash drives.

LOOKING FOR SUPPORT?

* The Manufacturer'due south Suggested Retail Price excludes destination freight accuse, tax, title, license, dealer fees and optional equipment. Click here to encounter all Buick vehicles' destination freight charges.

  • Trial length and service availability may vary by model, model twelvemonth or trim. All SiriusXM services require a subscription, sold separately by SiriusXM later on the trial menstruation. If you decide to go along service, the subscription plan chosen will automatically renew and be charged according to your chosen payment method at the then-current rates. Fees and taxes apply. Come across the SiriusXM Client Agreement & Privacy Policy at world wide web.siriusxm.com for full terms and how to abolish, which includes calling 1-866-635-2349. Available in the 48 face-to-face United states of america and D.C. Availability of some services and features is subject field to device capabilities and location restrictions.  All fees, content and features are subject to change. SiriusXM, Pandora and all related logos are trademarks of Sirius XM Radio Inc. and its corresponding subsidiaries.

  • Non all features bachelor on all devices.

  • Not compatible with all devices.

  • Get to my.buick.com/learn to find out which phones are compatible with the vehicle.

  • Information plan rates apply.

  • Apple iPhone®/iPod® devices support Bluetooth Sound streaming with limited functionality. Please connect through USB to use all features of the Buick Infotainment System.

  • The Manufacturer'due south Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. Click here to see all Buick vehicles' destination freight charges.

  • EPA estimated MPG 25 city, thirty highway FWD.

  • Cargo and load capacity limited by weight and distribution.

  • EPA estimated.

  • Functionality varies past model. Full functionality requires compatible Bluetooth® and smartphone, and USB connectivity for some devices.

  • EPA estimated MPG 30 city, 32 highway ane.3L engine FWD.

  • Buick Driver Conviction: Automatic Emergency Braking, Lane Go along Aid with Lane Difference Warning, Forrad Standoff Warning, Front end Pedestrian Braking, Following Distance Indicator and IntelliBeam. Read the vehicle Owner'south Manual for more important feature limitations and information.

  • Vehicle user interface is a product of Google and its terms and privacy statements apply. To utilise Android Machine on your car display, you lot'll need an Android telephone running Android vi or higher, an agile information plan, and the Android Auto app. Google, Android and Android Motorcar are trademarks of Google LLC.

  • Vehicle user interface is a production of Apple® and its terms and privacy statements apply. Requires compatible iPhone® and data program rates utilise. Apple CarPlay, Siri, iPhone and Apple tree Music are trademarks of Apple, Inc., registered in the U.Due south. and other countries.

  • Prophylactic or driver-aid features are no substitute for the driver's responsibility to operate the vehicle in a safe manner. Read the vehicle Possessor's Manual for important feature limitations and information.

  • With rear seats folded. Cargo and load capacity limited by weight and distribution.

  • Buick Driver Conviction Plus: Automatic Emergency Braking, Lane Go on Assist with Lane Difference Warning, Forrad Collision Alert, Front Pedestrian Braking, Following Altitude Indicator, IntelliBeam, Lane Modify Alarm with Side Blind Zone Alarm, Rear Cantankerous Traffic Alert and Rear Park Help. Read the vehicle Owner'south Transmission for important feature limitations and information.

  • The system wirelessly charges one compatible mobile device. Some phones have born wireless charging engineering science and others crave a special adapter/back cover. To check for phone or other device compatibility, click here or consult your carrier.

  • EPA estimated MPG 18 city/26 highway FWD.

  • Requires available Trailering Package. Before yous buy a vehicle or use it for trailering, carefully review the trailering section of the Owner'south Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Vehicle user interface is a product of Google and its terms and privacy statements use. To employ Android Auto on your car display, you'll need an Android phone running Android 6 or higher, an active data plan, and the Android Machine app. Google, Android and Android Motorcar are trademarks of Google LLC.

  • Bose is a registered trademark of the Bose Corporation in the U.South. and other countries.

  • EPA estimated FWD model.

  • Before you buy a vehicle or use it for trailering, advisedly review the trailering section of the Owner's Manual. The weight of passengers, cargo and options or accessories may reduce the amount you tin can tow.

  • Preproduction model shown throughout. Actual Production model may vary.

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Source: https://www.buick.com/owners/buick-infotainment-system-faq

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